When do I have to pay my invoice? Can I make payments after the rental term has ended?
In order to secure and guarantee your rental, full payment is due, and COI and Rental Agreement need to be submitted.
What type of payment do you accept?
We accept credit and debit cards, bank transfer (through your Quickbooks invoice), and cash. We do not accept checks.
Yes, every rental is required to have a Certificate of Insurance submitted that covers, at minimum, the full replacement value of all rented gear. The coverage must be, at minimum, property and liability coverage, and the COI must specify that it is for rented/leased gear. F11 Rentals needs to be listed as the certificate holder as such:
7582 Las Vegas Blvd. South #103
Las Vegas, NV 89123
What if I don't have insurance?
We recommend InsureMyEquipment.com & Athos Insurance, they specialize in video production insurance. Credit Card holds are accepted in lieu of a COI in rare instances.
Do you offer insurance? Can you buy the insurance policy and add it to the invoice?
I'm sorry, but we do not offer insurance, and won't purchase policies for anyone.
What's a rental agreement, and do I need to sign it?
The Rental Agreement states that you agree to adhere to our rules, policies, and procedures regarding renting any gear or crew from us. It is required to submit a signed Rental Agreement for each rental.